Maxcast

We welcome general comments and feedback on our site. For technical support questions contact support@maxcast.com or call 1-800-487-2020 (M-F 7am to 10pm, Sat/Sun 8am to 8pm MST).

Topic/Issue: Please Select Technical Issue with Video Player Browser and Operating System Support Order or Billing Issue General Feedback
Name:
Email Address: (required for further correspondence)
Phone Number: (optional contact method)
Description or Comments (English only please):
Note: If you are having any technical difficulties, please provide us with a detailed explanation, so we can replicate your experience, including the steps involved.

Other Information for Technical Issues:
What operating system are you running? Please Select Mac OS X Intel-based Mac Other Mac Linux Windows 2000 Windows XP Windows ME Windows 98 Windows 95 Other
How much RAM (memory) does your computer have?
Have you been able to see the video and hear the audio previously? Please Select Yes, audio and video are both currently working Yes, audio and video were both working previously No, audio has never worked No, video has never worked No, the audio and video have never worked
* If you are having issues with the video or audio rendering, please check your settings by clicking here.
Are you currently running any other video programs, such as Windows Media Player, Real Player, or Quicktime? YesNo
What type of internet connection do you have? Please Select Dialup DSL Cable Modem Wireless Satellite LAN